The Service Platform opens for users in January
At the end of August 2012 following a comprehensive bidding process, KOMBIT selected Systematic as the supplier of the Service Platform. Since then work has been going on intensively to develop and deliver the system, which is divided into nine partial deliveries.
18 November 2013
The objective of the Service Platform is to make it easier and cheaper for the municipalities, ATP (pension investor) and Udbetaling Danmark (disbursement administrative organisation) to extract data from Denmark's many different data source systems.
Setting up users in the Service Platform
All municipalities and IT suppliers will be able to use the inter-municipal Service Platform from 1 January 2014.
This means that, for example, should the municipalities want to use the Service Platform immediately from this date then each respective municipality must first set up users in the Service Platform. This process was carried out during October.
In November, KOMBIT carried out a similar process with suppliers who have IT systems that are widely used in the municipalities.
We see the Service Platform as being the source of data for a wide range of systems in the future
Municipalities pilot test the Service Platform
Sorø Municipality is one of the municipalities that is already now pilot testing and using the Service Platform, when the municipality takes CPR (civil registration system) information for its municipal solution "NemBørn". "NemBørn" is an extranet that allows parents and day care centres in the municipality to communicate with each other and administratively, it is operated via NemID, which fetches the CPR data via the Service Platform. Previously, the municipality obtained the CPR data via p-data.
For Sorø Municipality, automatic fetching means that the municipality's day care institutions can now – and in electronic format – easily handle the master data about parents who are associated with the respective municipal institutions. The municipality now regularly fetches the data from the Service Platform without this being problematic. Sorø Municipality is thus one of the first municipalities to fetch data from the Service Platform via their IT solutions.
Web Master in Sorø Municipality Flemming Andreasen, explains: "In Sorø Municipality we see the Service Platform as being the source of data for a wide range of systems in the future. Especially in regards to the approaching ending of the monopoly, this is an important element for the municipalities. We're pleased that we're now using the platform in practice in Sorø and our experience in terms of the technology and the collaboration with KOMBIT is very positive."
Testing for user friendliness
Recently, three municipalities and three suppliers got together and tested the user friendliness of the Service Platform, including the overview of the municipality's data consumption. The goal of the testing was to determine whether the municipalities found that the user interface was user-friendly and the navigation was intuitive. Feedback included comments like "straightforward", "manageable" and "easy procedure". Testing also determined some points that could be improved upon and work is now being carried out to create these improvements.
Several source systems are connected together
Systematic is focusing on the delivery of the next partial delivery and the on-going connection of several source systems. In total, 150 knowledge systems and source systems are being brought together via the Service Platform. It is expected that the Service Platform will supply data to approximately 500 systems in the municipalities. In addition, it is expected in the coming years that the Service Platform will manage approximately 750 million requests every year.