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May 10, 2021

New joint public library system for Danish municipalities

Systematic is developing the new joint solution for Danish public libraries. It's a modern solution designed to help libraries deal with their assigned tasks as efficiently as possible.

 

Challenge

  • Manglende understøttelse af it i samarbejdet mellem folkebibliotekter og pædagogiske læringscentre
  • Mange lokale databaser.
  • Behov for øget brugervenlighed og overblik i den administrative brugergrænseflade.
 

Solution

  • An up-to-date joint library system for use by municipalities in Denmark.
  • Based on use of shared national databases.
  • Supports and contributes to the Danish Digital Library.
  • Designed to comply with existing workflows and work contexts.
  • Open platform based on recognised standards.
 

Benefits

  • Joint operation reduces costs for each municipality.
  • Better opportunities for greater collaboration between libraries in different municipalities.
  • Effective support for workflows.
  • More opportunities for third-party suppliers to develop new services that benefit libraries’ end-users.

Danish libraries want a new joint solution

A broad cross-section of the Danish public libraries is behind an initiative to develop a new joint library system that will support cooperation between public libraries and educational learning centres. A national survey showed that almost 90% of Danish libraries expressed support for the initiative, and this is why KOMBIT (joint IT company for Danish municipalities) put the contract out to tender. Systematic is developing the new joint solution for Danish public libraries and will deliver the Cicero Library Management System – the core of the joint public library system, which was introduced in the first Danish municipalities in the autumn of 2015.

Financial returns for municipalities

The joint library system for Danish public libraries and educational learning centres is a modern solution designed to help libraries deal with their assigned tasks as efficiently as possible. Everything is integrated into a joint solution based on a national infrastructure that supports and contributes to the Danish Digital Library.

The operating and development costs for individual municipalities are reduced because responsibility for such development and operations is centralised.

It is also an open platform based on recognised standards. This makes it possible to integrate the solution with other Danish municipal systems etups and thus draw on data from other sources. This set-up also makes it easier to develop new services for the Danish public library system.

High expectations from users

Throughout the process, Systematic has maintained close contacts with a number of key users that have had the opportunity to influence how the solution is configured. This helps ensure that the system is effectively targeted at the real needs of Danish libraries and educational learning centres, and that it supports their workflow as well as possible.

”On the basis of this tender, we want to modernise both types of library with regard to the technology they use. Fielding an up-to-date platform makes it easier to establish new interfaces and (for example) to connect mobile devices, so that these provide better help for both library users and staff. Borrowers must have easy access to information, and the staff should be able to concentrate on education, learning and communication. Neither party should have to spend time on technology", says
Per Kjær, Head of Department, ITK, Culture and Citizens Services, Aarhus Municipality.

Lead-in consultancy services, holding training courses focused on library users, project management, advice about organisation and change processes as well as subsequent operation and support are just some of the services that Systematic provides as part of this extensive implementation project.

A total of 92 Danish municipalities are currently taking part in the project, resulting in approximately 1,500 implementations at municipal libraries. More municipalities are expected to sign up for this set-up in due course.