APPLICATION MONITORING
KEEPING OPERATING COSTS LOW
When one or more applications have been implemented in the hospital, the challenge is to keep operating costs low. If problems arise, it is crucial they are remedied quickly to minimise any disruption to users' procedures.
SPECIALISED COMPETENCIES AND SERVICES
Systematic's application monitoring service helps lower operating costs. We provide specialised competencies and services related to Columna Service Logistics that covers automation of monitoring, installation and upgrading.
Application monitoring and other operating support for Columna Service Logistics, includes the following services:
- Application installation and test – pre-production and production platforms
- Round-the-clock application monitoring of the production platform and alarms
- Proactive alarms based on continuous checking of the solution
- Problem management, including troubleshooting in case of breakdown
- Monthly operating reports
Infrastructure and database operation of application clients is supplied by the hospital's own IT department.
BENEFITS
- Very reliable operation
- Quality assurance
- Option for proactive action
- Lower operating costs
- Frees resources for other tasks
- The operating task is outsourced to the most competent people
- Very reliable operation
