OPTIMAL CLINICAL PATHWAY
Booking of operations and examinations across department and hospital boundaries
Columna Booking provides hospital staff with overview, optimizes patient flow, and ensures optimal courses of treatment by handling the booking of tests and treatments, while also making sure that a department’s resources are utilized most efficiently.
With Columna Booking, the clinical personnel have a strong tool for both planning and handling bookings, both internally in the department and across the hospital. The system visualizes the programme of the day as well as the various patient appointments, and this makes the hospital staff able to keep an overview of patient flow throughout the day.
It is easy to look up scheduled appointments in Columna Booking, and the digital registration of the arrival of patients along with the call function help minimize the time spent on greeting and registering patients.
Columna Booking supports collaboration across the hospital; from operation theatres to bed wards and outpatient clinics, as well as therapeutic units and para-clinical departments such as x-ray, biochemistry and microbiology. The solution makes it possible to book complete courses of treatment in one workflow, while creating an overview of the treatment across departments and hospitals.
GET TO KNOW THE FUNCTIONS
SUPPORTS AND COORDINATES
Columna Booking is easily adapted to the routines and needs of any department. Resources are thereby utilised better and more efficiently. The Booking module makes it easy for the clinician to search for available appointment times as well as change, move or cancel already scheduled appointments. The solution also supports the more complex planning tasks, such as adjusting the next day’s operation schedule.
OVERVIEW IN OUTPATIENT DEPARTMENTS AND OPERATING HALL
With Columna Booking, the patient flow is visualised in both outpatient departments and in operation theatres with a graph, which provides clinicians with an ongoing and updated overview of the patients of the day. In the solution, clinical personnel easily gain insights into how far a patient is in a treatment process, thereby ensuring better ongoing patient information. Columna strengthens the collaboration between clinicians and other hospital employees, e.g. service personnel, who via large screens are able to keep track of where patients are in their treatments processes, thereby making the staff better able to prepare themselves for when they are needed.
OVERVIEW IN THE EMERGENCY DEPARTMENT
Columna Booking contains a separate tool for creating overview of patients in the emergency department. The tool visualizes the flow of patients in various rooms, and clinicians can keep track of the status of different tests and treatments through a simple overview screen.
WEB BOOKING AND TEXT MESSAGES
Citizens are able to view their appointments with hospitals through web booking. Web booking also provides citizens with the ability to book, change and cancel their appointments. Ahead of an appointment, Columna Booking can be configured to send reminders via text message to the patient, and this helps bring down the number of no-shows.
Upon arrival at the hospital, patients scan their identification card and seat themselves in the waiting area, while the hospital personnel are notified that the patient has arrived through their computers. Large screens “call” the patient when the clinician is ready and shows which room the patient should go to. The call functionality is also available on mobile devices.
PROVIDES INPUT FOR BETTER PLANNING
Columna Booking provides easy access to key numbers presented in an analytics tool. Thus, it becomes possible to identify the areas where a department is functioning well, and the areas where there is room for improvement when it comes to planning and execution.
The booking module is developed by Capgemini and is fully integrated into Columna. In combination with Columna’s standard plans, the booking module enables planning of the most optimal courses of treatment where clinical documentation and registration – including reporting and billing – have been accounted for.