OEMs and critical infrastructure operators face red ocean competition and pressure to move beyond products into service led business models. At the same time, utilities must expand and secure networks while managing aging workforces and tight budgets. Requirements for stability, resilience, and compliance (e.g., NIS2) are rising - yet many large-scale device deployments are heterogeneous, legacy bound, and hard to manage at scale.
Key challenges include:
Limited real-time visibility into asset performance and health across diverse products and sites
Fragmented OT/IT/IoT landscapes, causing data silos and slow decision-making
Cybersecurity and regulatory demands that strain teams and tooling
Servitization complexity (device onboarding, telemetry, OTA updates, SLAs, billing) delaying time-to-market
Workforce constraints, making remote diagnostics, automation, and knowledge capture essential
Future-ready connected product strategies start with a device-to-cloud architecture that securely connects assets, unifies data, and standardizes operations across the fleet. Solutions should provide zero-trust security, strong identity and access control, secure provisioning, and OTA firmware/application updates—all managed at scale.
A robust platform must integrate OT/IT/IoT, normalize data models, and expose open APIs to core systems (ERP, EAM/CMMS, ticketing, billing). Role-based dashboards and analytics enable predictive maintenance, remote diagnostics, and automated workflows that reduce downtime and OPEX. Built-in compliance tooling (audit trails, policy enforcement, reporting) and edge autonomy ensure continuity under poor connectivity and evolving regulations.
We help OEMs and critical infrastructure operators turn data into actionable insights—not by changing their products, but by enabling secure, scalable data utilization across the entire lifecycle. Our solutions provide the foundation for real-time visibility, predictive maintenance, and compliance assurance, helping organizations reduce downtime, optimize operations, and create new value streams.
We’re here to help you connect products securely - at scale
Reach out to Jimmi Hansen for expert advice on building resilient, compliant, and service ready connected product ecosystems for critical infrastructure.