SUPPORT VIA E-MAIL
Describe your problem or query, and we will respond as soon as possible.
Please remember to send your own name, the name of the institution where you work, your phone number and any other necessary information about the best time to contact you by phone.
If you have a problem within the library field, send an email to firstname.lastname@example.org.
If you have a problem within the learning field, send an email to email@example.com.
We provide a range of different user-oriented courses. Please contact us for further information.
Call +45 8680 3099.
The support phone line is open on weekdays from Monday to Thursday 8–16 and Friday 8–15.
Outside these hours, please leave a message on the answering machine, or (even better) send us an email.
We know from experience that most people call our phone support line between 10 and 13, so there may be phone queues at this time.
Systematic will call you back as soon as possible and within 8 working hours – please remember to tell us when’s the best time to contact you by phone.
Support for schools is closed during the school summer holidays and during the school Christmas holiday.
For information about our products, please contact the Library & Learning sales department