In Defence technology, success isn’t measured only in lines of code or system uptime - it’s measured in how seamlessly people on the ground can rely on what we build. That’s why at Systematic, we design our software shoulder to shoulder with domain specialists - the soldiers, operators, and experts who live the realities our systems are built for.
Soldiers bring the field experience, the pressure-tested understanding of missions, and the awareness of what truly matters when every second counts. And this expertise is translated by the Field Support Engineers, Solution Engineers and Solution Architects into robust, intuitive, and secure digital solutions that make a difference in real-world operations.
Among those who bridge the gap between the field and the code is Aiden Moir, a former soldier who now serves as a Senior Field Support Engineer at Systematic. With 8 years of operational experience behind him, he understands both the tactical challenges faced by soldiers in the field and the technical demands of modern Defence systems.
Today, instead of leading missions, he helps deploy mission-critical software - ensuring our solutions perform flawlessly where they’re needed most.
In the following section, Aiden shares his perspective on transitioning from soldier to engineer, the importance of teamwork across disciplines, and what it means to deliver technology that truly serves those in uniform.
This means it’s possible to still contribute to making a difference in the military space, albeit in a different way. Instead of wearing a green uniform, carrying a radio and a rifle, I now help deliver mission critical software that directly supports soldiers on exercise or operations.”
Driving change in real time
Systematic is agile by design. What Aiden highlights about the company’s way of working is the importance of small, fast-moving teams - an approach that’s more crucial than ever in today’s software landscape. With Systematic’s ongoing six-monthly software releases, Aiden can take feedback directly from a soldier, sailor, or aircrew member on the barracks — sometimes even in the field — submit it to the SitaWare product team, and see it implemented in the very next version of the software.
As an ex-serviceman, Aiden has experienced firsthand what happens when technology is delivered without user input: solutions that miss the mark and fail to support the mission. That’s why there’s nothing more rewarding for him than meeting that same soldier again and being able to say, “That feature you asked for? It’s already live in the software - you’ll see it in the next version of SitaWare.” The usual response? “Wow, that was quick!”
“They know we’re listening,” Aiden says. “It’s incredibly rewarding - to know that my actions, and our team’s actions, are shaping the Army’s Battle Management System in real time. We get to watch the product evolve before our eyes with every release. More importantly, that feedback helps improve the system for militaries worldwide. This is the evergreen model at work.”
Why working at Systematic is different
For Aiden and many of his colleagues in the Australian Operations Team, supporting the Australian Defence Force isn’t just a job, but it’s a continuation of service. “Most of us here are ex-serving military members,” he explains. “We might wear a black Systematic polo in the office or on site these days, but underneath, we’re all still wearing green. That’s why we care.”
That care drives everything they do. It’s what pushes the team to go above and beyond to deliver the best possible outcomes for soldiers on the ground. As Aiden puts it, “We’re not just delivering software - we’re delivering an ever-improving Battle Management System that helps people we’ve stood beside before.”
Systematic’s commitment to Australia and the Australian Defence Force (ADF) is long-term and deeply personal. “Every day, we get to work alongside ADF subject-matter experts and industry partners to get the most capability out of the software,” Aiden says. “The progress we’ve made together over the past five years has been huge. And the next five will be even bigger - for our team, for Army’s Battle Management System capability, and for digital command and control.”
Systematic makes a difference and, as Aiden says, “We’ll keep making one, together.”