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Richard_Neuschulz

Tech Byte: Military software deployments

Tech Byte

Military software deployments

Deploying military software means overcoming diverse platforms, rugged hardware and extreme operational environments. Our systems power over 50 nations with solutions ranging from 100+ server datacenters to single-node frontline deployments in warzones. And from ancient Android tablets to elaborate Kubernetes clusters - all designed to enhance soldiers' situational awareness.

The complexity of military deployments

Our software operates across rugged hand-held devices, secure data centres and varied platforms such as Android, Rocky Linux and Windows. It spans networks from HF radio and Ethernet LANs to Satcom and Starlink while serving organisations like NATO, and countries such as the USA, the UK, Germany, Denmark, Australia, New Zealand and many more. Each echelon – from strategic command centre to front-line soldier – relies on precise, real-time data.

Military operations demand resilience, efficiency and adaptability. Our software must run reliably on devices that withstand the extremes – from rugged hand-helds used by special forces to large-scale command systems in controlled data centres. Optimised for low bandwidth and rapid failover, our solutions are engineered to perform flawlessly in any scenario.

Case study: Arctic circle troubleshooting

During an exercise near Tromsø, Norway, with sub-zero temperatures, blinding snow and intense operational pressure, we noticed – completely unexpectedly – that SitaWare Headquarters was causing two servers in the cluster to failover. Live troubleshooting revealed a misconfigured replication set-up, which was discounting intermittent latency peaks from Starlink, prompting the need for a quick configuration change. Working directly with the Royal Marines, we adjusted the cluster replication settings which were throttling plan replication, and restored flawless situational awareness on the spot. Being on the ground – shoulder to shoulder with our operators in extreme conditions –proves that real challenges drive real innovation. 

The importance of customer proximity

What we saw here reflects an ingrained philosophy at Systematic – that being on the ground is essential, that direct interaction with military operators sharpens our response, and that hands-on troubleshooting is the most effective way by far of turning field feedback into software improvements. We are closely involved in exercises large and small, actively listening and constantly refining our systems based on real-world challenges.

Even the most advanced software can always be improved – and that's what drives us. But we strive for excellence through constant iteration, rigorous testing and rapid incident response. Every incident, every change request and every defect drives us to enhance performance, resilience and operational efficiency. Our goal is to deliver trusted solutions that improve soldiers’ situational awareness, one mission at a time.


Richard_Neuschulz

“Being on the ground – shoulder to shoulder with our operators in extreme conditions –proves that real challenges drive real innovation.”

Richard Neuschulz, Solution Engineer

The engineer’s perspective

As an engineer focusing on military software deployments, I treat each assignment as a high-stakes and continuously evolving system – where every line of code, every config file and every input form must be able to tolerate extremely varied environments, intermittent connectivity and human error. In the field, simplicity, rigorous testing and rapid iteration aren’t just ideals – they’re basic necessities. By working shoulder to shoulder alongside front-line operators, I extract critical feedback, fine-tune configurations and ensure our solutions remain resilient in even the harshest conditions.

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