Columna Cura Dialog
The solution that provides citizens with greater control over their own course of treatment
Cura Dialog is an intuitive communication platform that improves collaboration between citizens and municipalities. The platform provides citizens with greater insight into and co-responsibility in their course of treatment, allowing them to participate actively in decision-making while improving close dialogue with the municipality.
In Denmark, the focus is on creating a citizen-centred and cohesive healthcare system. Municipalities face challenges such as appointment no-shows and inefficient communication with citizens.
Cura Dialog addresses these issues by ensuring citizens have access to their municipal electronic care record, Columna Cura, where they can get an overview of services, appointments, and courses. The platform allows citizens to reschedule appointments and record measurements independently, giving them increased control over their course of treatment.
With Cura Dialog the citizen becomes an active partner in their course of treatment and is able to:
- get an overview of appointments and personally cancel, book or reschedule.
- view assigned services and assistive devices.
- communicate with the municipal staff via chat and video meetings.
- record own health measurements, such as pulse, blood pressure or blood sugar.
Cura Dialog ensures an overview for the municipality and employees
When citizens book their appointments themselves, administration and cancellations are reduced. Citizens are more likely to remember their appointments when they have booked themselves, and with Cura Dialog, cancellations can be made 24/7.
Video meetings via VDX reduce travel time and increase flexibility. Rehabilitation staff can share instructions through videos, which makes rehabilitation easier. Furthermore, citizens can use the chat function at all hours of the day to contact the municipality whenever it suits them.
Finally, incorporating relatives who consented to use Cura Dialog on behalf of the citizen is a significant benefit, as they become active participants in the course of treatment.
Statistics show that regular reminders before appointments reduce the number of unsuccessful home visits from home care staff, cancellations, and no-shows and increase course attendance.
Cura Dialog provides citizens with a complete overview, whether they are a 24-year-old student recovering from a knee operation or a retired 78-year-old who’s had an unlucky fall. Through its close integration with Columna Cura, the app provides an overview of options and content for both citizens and their relatives.
Part of a shared solution
Cura Dialog works automatically with the rest of the Columna Cura suite. Data registered in the Cura Dialog application is included in the citizen's care record. When a citizen writes a message or applies for a new appointment, a task is automatically created in Cura. This integration ensures a more coherent work procedure, as everything occurs in one solution.
The municipalities themselves decide what type of data the citizens are able to see in Cura Dialog and which possibilities they have for registering information and communication possibilities with the municipality.
Want to know more about Cura Dialog?
Reach out to Christina Zakrisson, Product Manager at Systematic. Christina has more than 9 years of experience with Columna Cura and has been with Systematic since 2013.
She’s ready to have a chat with you about Cura Dialog.
Mail: christina.zakrisson@systematic.com
Latest news
We are happy to share what we do. You can find our latest news here or browse through all of our healthcare news by clicking the button below.
Tidlig Opsporing & Triage in Hedensted MunicipalityThe solution makes it easy for caregivers to register citizens’ early signs of illness, distress, or declining functionality.Read more
Thisted Municipality takes important step towards continuity in home careEmployees’ drive and clear collaboration guidelines eased the transition to self-managing teams when Thisted Municipality implemented Columna Cura Mit Team last year.Read more
Elderly in the Municipality of Sønderborg now only need to tell their story onceThe Municipality of Sønderborg introduces new electronic care record solutionRead more
Nordic partnership to minimise hospital admissions and ensure better treatment, starting in the ambulanceFollowing high praise from Norwegian ambulance crews, Bliksund and Systematic are introducing a proven solution to the Danish pre-hospital sector. With live streaming, access to specialists online, and real-time data sharing, patients can be treated safely and efficiently directly at the scene of the incident and throughout the journey to full recovery.Read more
Cura module helps the City of Aarhus with its growing need for assistive devicesMore ‘ageing in place’ in the City of Aarhus is placing greater demands on assistive devices such as beds and wheelchairs. IT system relieves the growing workload.Read more
Aalborg citizens now able to stay abreast of their cases and services with the municipalityAs the first local authority in Denmark, the Municipality of Aalborg is giving its citizens access to data about their own case handling. The IT solution Columna Cura is behind the pilot project, which gives citizens greater transparency over and ownership of their cases.Read more
13 of the world's best hospitals use Systematic's softwareHospitals with Systematics software is among the smartest in the worldRead more
30 Cura municipalities are now using national solution for patients’ master dataUsers of Columna Cura are the first in the country to access and use Shared Master Data.Read more