Columna Cura My Team

My Team supports small, established teams and their way of working.   
 
Employees are able to:  

• help a colleague with the day’s tasks  
• ask other team members for help if pressed for time  
• ensure that continuity, skills and distance are taken into account. 

Independent coordination and help to solve tasks

In most municipalities, employees normally have to report back to their coordinator if changes need to be made to the home visits scheduled for the day. With My Team, this is no longer necessary. Employees are able to claim tasks without involving a coordinator, and can even offer help to a colleague should the need arise. 
 
This supports team collaboration and the goal of helping citizens in a way that focuses on the citizen-employee relationship.  

My Team also makes it easier for members of small established teams to assess what it will take for them to complete their tasks for the day, even when something unexpected crops up.

Job satisfaction among employees rubs off on citizen well-being

Citizens feel that they are in safe hands when they are being looked after by people they know. They do not need to explain their situation as often and tell new employees what sort of help they need.  Employees enjoy higher levels of job satisfaction when they belong to a team where everyone is able to help each other. Higher job satisfaction among employees also has a positive bearing on citizen well-being.   

The members of the team are best able to decide how tasks should be carried out. By being able to see exactly what is required of them, the employees can make decisions quickly based on the following parameters:  

• Efficiency (as much time as possible with citizens rather than spending time on the road or behind a desk)   
• Citizen security (am I the right person for this task?)   
• Continuity (have I visited the citizen in the past 14 days?)   

My Team: When ‘I’ becomes ‘we’

My Team is the tool that takes over when unforeseen events upset the day's plan. The solution helps if plans start to slip and the team has to fit in an extra task while also factoring in continuity, skills, and distances. It makes it easier for employees to work in self-managed teams and ensure that they get everything done. ‘I’ becomes ‘we’ in My Team, where everyone works together to solve the task. 

Team members can reach out to each other if they are pressed for time or to offer a helping hand to a colleague. This gives the individual employee the peace of mind required to focus on the citizens’ needs, enhancing job satisfaction for the team and well-being for the citizens.  

My Team is the extra layer that ensures daily coordination

Columna Cura is still the employees’ primary documentation tool, while CuraPlan is the organisational tool that helps with future planning and preparing basic plans for employees engaged in community care.   

My Team supplements Cura and CuraPlan by making it easier for employees to handle daily ad hoc planning when plans change, for example, if citizens need more or less help than the allocated time.  

Based on their shared list, team members can make the best decisions about who should visit a particular citizen rather than it being centrally planned in CuraPlan.    

All data from My Team is forwarded to Cura and CuraPlan, ensuring complete transparency for everyone who needs to see the citizen’s journal.