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Operational hospital overview with Columna Flow

Empower your team members with real-time insights to make decisions that optimise patient flow

Simplify complexity

Columna Flow Command Centre provides real-time insights that turn complex data into clear, actionable information. 

Hospital staff use Columna Flow Command Centre to monitor real-time patient flow and transform complex data into actionable insights for improved care and decision-making.
Hear Vicky explain how Hospital staff use Columna Flow Command Centre to monitor real-time patient flow and transform complex data into actionable insights for improved care and decision-making.

The solution helps you keep track of patient flow in and across the hospital and deliver better patient care with:

  • Real-time visibility across departments so your staff can make informed decisions independently
  • Early warning systems that alert teams to potential bottlenecks before they impact patient care
  • Simplified data dashboards that transform complex information into clear, actionable insights
  • Performance tracking that helps teams measure progress and celebrate successes

Key benefits

  • Cog Double Streamline Icon: https://streamlinehq.com
    Real-time insights that prevent bottlenecks

    Get the information you need, when you need it. With clear operational data at your fingertips, you can make smart decisions on the spot to keep patients moving smoothly throughout the hospital.

  • Mobile Phone Call Forwarding Outgoing 1 Streamline Icon: https://streamlinehq.com
    Personalised mobile dashboards for every role

    Equip yourself with tailored information that matters most to your specific responsibilities. These custom views highlight the critical metrics you need to prioritise tasks effectively and improve both clinical and operational performance.

Build a connected hospital where empowered staff drive optimised patient flows

Command Centre fosters a connected hospital where empowered staff drive better patient outcomes. Delivering the right information at the right time to the right people helps you develop a common understanding of priorities within each team and, where relevant, across the hospital. 

As Command Centre is designed to connect the entire hospital flow, it consists of three solutions tailored to different roles and tasks:

Command Centre for Service Personnel

Command Centre collects and processes data from your Task Management solution to:
Leverage data on pending tasks, wait times, and expected workloads

  • Get an overview of current ongoing blocking tasks that drain resources from teams 
  • Identify and escalate selected tasks across multiple teams
  • Compare task completion rates with typical historical patterns and reallocate resources dynamically to prevent delays

With this comprehensive information, you can identify potential issues before they cause delays and affect patient care. 

Coordinators can strategically allocate staff to the most critical teams and tasks based on real-time priorities. Meanwhile, porters, cleaning assistants and phlebotomists can observe when other colleagues are falling behind with their workloads, allowing them to support busy teams by helping them solve tasks.

This culture of mutual assistance creates a more flexible and responsive workforce where teams naturally collaborate to keep all hospital operations running smoothly. 

Command Centre for Clinicians

Command Centre collects and processes data from the Clinical Tasking solution on:

  • Patient progression through the diagnostic pathway
  • Waiting times at each treatment stage
  • The average emergency assessment time
  • Patients not triaged timely

This information enables you to identify potential bottlenecks in the Emergency Department before they cascade throughout the hospital and possibly impact overall patient flow. 

The solution is designed for coordinating physicians, coordinating nurses, and management in Emergency Departments. It gives them a clear picture of patient flows and enables them to manage their team's workload and allocate resources when needed. 

However, it is also possible to provide selected data access to relevant frontline staff, such as doctors and nurses, enabling them to see, for example, which patients are awaiting assignment or triage. This empowers clinicians to prioritise cases based on acuity and wait times.

Command Centre for Flow Coordinators in a Hospital

Command Centre collects and processes data on the overall hospital capacity including:

  • Current bed occupancy rates for each ward and department
  • Expected discharges for the same day
  • Patient distribution across units
  • Capacity bottlenecks and potential overflow areas

This comprehensive information allows those responsible for your hospital-wide capacity to monitor bed occupancy percentages closely, coordinate optimal patient distribution throughout the hospital and deploy resources where they are needed most.

Jacob Gade, Senior Consultant at Systematic

Would you like to learn more about Command Centre and see results from other hospitals?

Contact Jacob Gade, Senior Consultant at Systematic.

With 20 years of experience optimising workflows, Jacob is ready to discuss how Command Centre can provide your coordinators with predictive insights and operational visibility to prevent bottlenecks before they impact patient care.

Email:  jacob.gade@systematic.com 

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